This will depend on whether your business is registered in the UK or the EU. Please refer to the relevant section for your business below.
VAT Registered Businesses in the UK
We are not permitted to remove the VAT at point of sale to customers in the UK. Please claim this back through your regular VAT return. You will find a VAT invoice in your account on our website.
- Visit https://www.westwoodinstruments.com/my-account
- Login using your email and password
- Click on the orders tab
- You’ll find a button next to each order to download a PDF invoice.
VAT Registered Businesses in the EU
Yes! During checkout there is the option to enter your EU VAT number.
Please enter it using the 2 digit country code (e.g. DE) and do not use any spaces.
Troubleshooting
You must be browsing from the same country as your business.
You may find the service does not work if you are using a VPN to access our website.
From time to time, our EU VAT validation service goes down.
Our system automatically validates your VAT number using this online form. When this validation service goes down, please go to that website and input your VAT number and its issue country. If the validation fails there, it means that the service is temporarily unavailable. Please wait for 1-2 hours and try making the purchase again.
There are some more FAQ about EU VAT here