Accounts & Ordering

My Westwood Account

• Where are my serial numbers for Kontakt Player libraries?
• How do I subscribe to your mailing list?
• Can I Delete my Westwood Account?
• How do I change my email address?
• How do I change or reset my password?

Payment

• Can I get an invoice for my purchase?
• I’m a VAT registered business, can I remove the VAT?
• Do you offer refunds?
• What Payments Do You Accept?
• Are your products for sale anywhere else?
• Can I pay for products in instalments?

Discounts & Demos

• Do you offer multi-seat discounts?
• Can I get a trial or demo of your libraries?
• Do you ever have sales?
• Do you offer educational discounts for students or teachers?
• Do you offer crossgrade pricing?

Terms & Conditions

• How many computers can I install my libraries on?
• Merchandise FAQs
• What are your terms and conditions or EULA?